We are excited that you're interested in joining the Smart Commute Program to help provide your employees with more a cost-effective and sustainable commuting option. To review the employer benefits, click here. 

If you are interested in having your workplace join our program – please email transit@brucecounty.on.ca and a Bruce County staff member will contact you. 

To download the app to your mobile device, visit brucecounty.smartcommute.ca. The app is available on both the App Store and on Google Play. 

The Smart Commute How to Guide outlines the steps to find a ride-match for both drivers and commuters. See page 12-13. 

Are no ride-matches appearing? As new users join and the app grows, more ride-matches will become available so be sure to check the app regularly and encourage fellow employees and peers to join! 

The Smart Commute How to Guide outlines the steps to post a ride whether you're looking for a driver or a passenger to join your trip. See page 8-9. 

When you register as a driver – it will ask you to enter a photo of your vehicle. This is to ensure the passenger you are meeting with is easily able to identify your vehicle, and confirm you’re the driver they have set up a ride with.

You can either take a photo of your vehicle – or search for a photo of your vehicle online. The size of vehicle must fit within the window you see on the screen upon upload. Our experience is it is better to use a smaller sized photo from a website than using a larger sized photo taken with your own camera. A .jpeg is the only format of photo accepted. You will not be able to post a ride until you have completed uploading a photo of the vehicle. 

Cash is currently the only form of payment offered through Smart Commute. Mileage rates are identifies based on current CRA rates. 

CRA’s 2024 automobile allowance rates for all provinces are: 

• 70¢ per kilometre for the first 5,000km driven 
• 64¢ per kilometre after that 

Please note that you may not run your commercial enterprise through Smart Commute and this platform is solely for the purpose of supporting local commuters to offset personal expenses.

The Smart Commute app defaults to entering trips as return trips. If you want to post a single one-way trip – be sure to uncheck the return-trip box before entering times. 

If you are traveling out of town for an event that extends over 24 hours – post the trip as two single one-way trips. Be sure to uncheck the return-trip box before entering times. 

Bruce County or your employer may run events, contests or campaigns to promote the use of Smart Commute. We encourage users to log their trips as your trips are only entered into contests when you log them on the app.

To learn how to log a trip see page 6-7 of the Smart Commute How to Guide. 

Smart Commute is designed to help connect users to transit options and ride-matching opportunities. Here are some tips for safe traveling:

• Consider connecting with the driver/commuter prior to traveling 
• Meet up in common public spaces
• Be selective with whom you share personal details 
• Check that the vehicle and driver match what is outlined on the app 
• Communicate to a friend or family member where and when you’ll be traveling 
• Rate your driver or passenger to share positive experiences using the app 

Yes – following a trip – the app sends you a notification of how you can rate both the driver and passenger.

 If no trip ride-matching opportunities are appearing after following the ride-matching process, there may be a few reasons for this: 

• There may be not be any trips posted that align with the times and locations you have identified. As new users join and the app grows, more ride-matching opportunities will become available so be sure to check the app regularly and encourage fellow employees and peers to join! 
• Trips need to be within an hour of each other in order for it to appear in the app. If the person you are trying to commute with is not within the same timeframe, it will not appear. 
• If a trip is posted within an hour of its departure time – it may not be visible to other users. Plan ahead and post the ride you are offering early to ensure it is visible to the most users. 

If you are still having challenges, please email us at transit@brucecounty.on.ca. 

A range of different private transit options exist in Bruce County. Bruce County transit options available to be viewed at www.brucecounty.on.ca/transit

To turn off email notifications, go to your profile and select notification settings to select what notifications you would like turned off or on.

Smart Commute is designed to connect users and it is up to the responsibility of the users to find alternative transit option if a ride does not show up. To help prevent this from happening, we recommend connecting with driver/passenger ahead of travel to communicate travel times and pick up/drop off locations.

Yes, passengers and drivers can cancel the ride easily at any time.